Warranty concerns? We can help!
At BEC Custom Homes, we pride ourselves on the exceptional warranty we give to our customers and the coverage it provides. We offer a full year builder’s warranty on all workmanship and materials in your new custom home. This covers all electrical, plumbing and HVAC, as well as all structural components. To find out more about what’s covered and what’s not, please refer to your homeowner’s manual and other documents received when you picked up the keys to your new home. If you have misplaced these documents, just let us know and we’ll be glad to get you a new copy.
We kindly ask that all Warranty requests be submitted in writing. Please fill out and submit the online request form below. Our team will evaluate each item for warranty coverage according to industry guidelines as written in your Homeowner’s manual under Home Maintenance, Warranty and Care section. Please note that all warranty work is performed during normal business days and hours only.